FAQ's
To cancel any mobile billing, text 'STOP' to 89595.
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“I pay via my mobile phone provider. How do I cancel that?”
Due to the routine checks undertaken by banks on online dating transactions, payments are occasionally 'suspended'. If you're experiencing any issues with this, please contact your bank directly to verify your membership and resume your upgrade.
Safepayhub-ie.com is operated by HubPeople Ireland Limited.
The Greenway, Block C Ardilaun Court, 112-114 St. Stephen’s Green, Dublin 2
The websites that we proudly provide at Safepayhub-ie.com enable people from all over the world to search for and make meaningful new connections and relationships online using safe, enjoyable, and secure first-class dating platforms.
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SafePayHub-IE
Why does my bank statement have a charge from Safepayhub-ie.com?
To quickly find your membership on any site supplied by us, please enter the email address you may have used when signing up.
A NOTE ON CHARGEBACKS AND FRAUDULENT TRANSACTIONS:
Please be aware that all chargebacks are thoroughly investigated and may result in you being added to a blacklist with our processor. This will complicate future online purchases. Denying a purchase that you have made is a criminal offence and an investigation, leading to heavy fines or other legal action, could be made against you. False claims of fraud can also have a direct effect on your credit rating. If you have any questions or concerns, please contact us to clarify any matters.
The charge that you’re seeing is associated with the online membership plan that you’ve selected to activate and upgrade on a website supplied by Safepayhub-ie.
You can upgrade or amend your account easily online whenever you please! Once you're logged into the site, head over to your Account Settings > Membership area, or you can click on any of the various upgrade points around the site, then choose and pay for the membership plan that suits you best.
“How can I pay for my membership”
“Why am I being charged?”
As you've chosen to upgrade your membership to a premium plan on a website supplied by Safepayhub-ie, you've been charged the subscrption fee(s) outlined when confirming your plan.
“I am trying to pay. Why is my card being declined?”
“What are the benefits of VIP Membership?”
VIPs can access to all the premium features, facilities, and benefits, of the website. Each of these is specifically designed to increase your chances to find exactly what and who you're looking for online. The perks include (but are not limited to) unlimited messaging, access to all photos and videos, priority placement of your profile and content sitewide, unlimited search results, and full insights into who likes you.
“How do I cancel my premium subscription?”
Cancel any premium membership plan at any time online to resume your standard (free) membership. To do this, visit your Account Settings area of the site, and follow the simple instructions provided.
